Initial in-person assessment
to go over the needs of the patient including assessing the surroundings and support system
Custom careplan
with input from the patient and/or their designated relative or friend
Caregiver matching
based upon the care needs, including primary and secondary caregivers as needed
Initial bonding period
in the first couple of weeks to make the patient comfortable with their caregivers
Daily (or as needed) reporting
on the services provided by the caregiver and any new observations made by them in patient’s health and routine
Regular supervisory visits
by experienced staff to ensure quality of care standards are met
Ongoing review
by experienced staff to ensure quality of care standards are met