Privacy Policy

Life Foundation Home Care (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, their families, caregivers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lifefoundationhomecare.com or contact us about our services.

1. Information We Collect

Information you provide directly: When you fill out a contact form, request an assessment, or apply to become a caregiver, we may collect your name, phone number, email address, mailing address, and information about your care needs.

Information collected automatically: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and services.

Cookies: Our website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule home care assessments
• Provide and improve our home care services
• Match clients with appropriate caregivers
• Communicate with you about your care plan
• Process caregiver employment applications
• Comply with legal and regulatory requirements
• Send you relevant information about our services (with your consent)

3. HIPAA Compliance

As a home care agency, we are committed to protecting the privacy of health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) we receive is handled in strict compliance with applicable federal and state privacy laws. We do not sell, trade, or otherwise transfer your protected health information to outside parties without your consent, except as required by law or as necessary to provide care services.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Caregivers assigned to provide your care
• Your insurance provider for billing purposes (with your authorization)
• The Department of Veterans Affairs or other benefits programs (with your authorization)
• Service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
• Law enforcement or regulatory agencies when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us at info@lifefoundationhomecare.com.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Life Foundation Home Care
12808 W Airport Blvd, Ste 260L
Sugar Land, TX 77478
Phone: (832) 612-0472
Email: info@lifefoundationhomecare.com